1. Introduction

STEAM Inventors Georgia, LLC ("STEAM Inventors," "Company," "we," "us," or "our") is committed to protecting the privacy of our students, their families, and all individuals who interact with our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

• Visit our website at steaminventors.com
• Enroll in our educational programs
• Communicate with us via phone, email, or text message
• Interact with us on social media

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect personal information that you voluntarily provide when you:

• Register for programs or create an account
• Fill out forms (contact, assessment, registration, lead capture)
• Subscribe to newsletters or notifications
• Communicate with us via email, phone, or text
• Participate in surveys or promotions

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information (browser type, operating system, device type)
• IP address and approximate location
• Pages visited and time spent on our website
• Referring website or source (including UTM parameters)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from:

• Partner schools and organizations
• Payment processors
• Marketing platforms (Google Ads, Meta/Facebook)
• Social media platforms

3. How We Use Your Information

3.1 Provide Our Services

• Process registrations and enrollments
• Communicate about your child's participation
• Send program updates, schedules, and announcements
• Process payments and send receipts
• Respond to inquiries and provide support
• Personalize your experience

3.2 Marketing & Communications

• Send newsletters and promotional materials
• Notify you about new programs, camps, and events
• Send appointment reminders and follow-ups
• Conduct surveys to improve services

3.3 Safety & Legal Compliance

• Ensure safety and security of students and staff
• Comply with legal obligations
• Prevent fraud and unauthorized access
• Protect our legal rights

4. SMS/Text Messaging Policy

4.1 Consent to Receive Text Messages

By providing your phone number and opting in to receive text messages from STEAM Inventors, you expressly consent to receive recurring automated text messages at the phone number provided. These messages may include:

• Program reminders and schedule updates
• Class cancellation or location change notifications
• Registration confirmations and payment reminders
• Important safety and emergency notifications
• Promotional messages about new programs, camps, and special offers

4.2 Message Frequency

Message frequency varies based on your engagement with our programs. You may receive approximately 2-10 messages per month depending on enrollment status and preferences.

4.3 Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging rates apply to messages you send or receive. Contact your wireless carrier for details about your plan.

4.4 How to Opt Out

You can opt out of text messages at any time by:

• Replying STOP to any text message from us
• Emailing info@steaminventors.com with your phone number and unsubscribe request
• Calling us at (706) 566-3067

After opting out, you will receive a confirmation message and no longer receive texts unless you opt in again. Opting out does not affect your program enrollment.

4.5 Help

For help with our text messaging service, reply HELP to any message or contact us at info@steaminventors.com or (706) 566-3067.

4.6 Supported Carriers

Our service is supported by all major U.S. carriers including AT&T, Verizon, T-Mobile, and others. We are not responsible for delayed or undelivered messages due to carrier issues.

4.7 No Mobile Information Sharing

5. How We Share Your Information

5.1 Service Providers

We share information with third-party providers who perform services on our behalf:

• Payment processors (Stripe, Square)
• Email marketing (HubSpot)
• SMS/text messaging (Twilio)
• Website hosting and analytics
• CRM systems (Supabase)

These providers are contractually obligated to protect your information and only use it for specified purposes.

5.2 Partner Organizations

When you enroll through a partner school or organization, we may share relevant enrollment information with that partner to deliver our programs.

5.3 Legal Requirements

We may disclose information if required by law, court order, or governmental request, or to protect rights, safety, or property.

5.4 Business Transfers

If STEAM Inventors is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.5 With Your Consent

We may share information with third parties when you give explicit consent.

6. Children's Privacy (COPPA Compliance)

STEAM Inventors provides educational services for children ages 3-16. We are committed to protecting children's privacy and complying with the Children's Online Privacy Protection Act (COPPA).

6.1 Parental Consent

We collect personal information about children only with verifiable parental consent. By enrolling your child, you consent to our collection and use of your child's information as described herein.

6.2 Information Collected from Children

We may collect about enrolled children:

• Name, age, and grade level
• School name
• Learning preferences and skill assessments
• Photos and videos during program activities (subject to media release)
• Progress and achievement information

6.3 Parental Rights

Parents and guardians have the right to:

• Review personal information collected about their child
• Request deletion of their child's information
• Refuse further collection or use of their child's information
• Opt out of photo/video use

To exercise these rights, contact us at info@steaminventors.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Employee training on data protection
• Secure third-party service providers

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to:

• Provide our Services and maintain your account
• Comply with legal obligations (tax records, legal claims)
• Resolve disputes and enforce agreements

Generally, we retain personal information for 7 years after the last interaction or as required by law. You may request deletion at any time, subject to legal requirements.

9. Your Rights & Choices

9.1 Access and Update

You may access and update your personal information by contacting us at info@steaminventors.com.

9.2 Marketing Communications

Opt out of marketing communications by:

• Clicking "unsubscribe" in marketing emails
• Replying STOP to text messages
• Contacting us directly

9.3 Data Deletion

You may request deletion of your personal information. Some information may be retained for legal compliance.

9.4 Do Not Track

Our website does not currently respond to "Do Not Track" browser signals.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to Know: What personal information we collect and how it's used
• Right to Delete: Request deletion of your personal information
• Right to Opt Out: Opt out of sale of personal information (note: we do not sell personal information)
• Right to Non-Discrimination: Exercise your privacy rights without discrimination

To exercise these rights, contact info@steaminventors.com.

11. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Understand how you use our website
• Improve our services
• Deliver relevant advertising

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Analytics & Advertising

We use third-party services including:

• Google Analytics (website traffic analysis)
• Google Ads (advertising and conversion tracking)
• Meta/Facebook Pixel (advertising and analytics)

These services may collect information about your online activities across websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: